Peepsqeek is happy to exchange or refund any faulty, incorrect items within 14 days provided they are in the original packing, with tags, in original condition and with valid receipt is presented. We regret that we do not accept for any exchange or refund if above mentioned criteria is not met.
Kindly follow the criteria as following for exchange;
- Items must be returned within 14 days of purchase with the original receipt or other proof of purchase (print out receipt);
- You must provide your name, address, contact number and invoice number.
- Item must be returned with original packing, tag(s), new and unused.
- Brief description of the problem you are experiencing. (Or send us the photos)
- Item for exchange will be adviced base on the stock availability once we receive the “returned goods”.
Strictly no Cash refund is available. We provide “e-credit” according to the purchase amount in same currency.
If you request a e-credit refund upon approval by Peepsqeek Asia and T&C applicable, the purchase price excluding delivery charges will be refund to you via email once we have received the returned item and confirmed that it meets the conditions as stated above no.1-4. You are responsible for any cost associated with returning the item to us including any currency conversion cost (if applicable).
Kindly fill up the form if you have any further questions/clarification.